Privacy Policy

Last Updated: Nov 15 2025

Thank you for visiting The Food Master.
Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, place an order, or contact us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided directly by you:

Name
Phone number
Email address
Delivery or billing address
Payment-related details (processed securely by third-party providers)

b. Order Information

Items ordered
Order history
Delivery preferences

c. Technical Information

Collected automatically through cookies or analytics:

IP address
Browser type
Device information
Pages visited and time spent on the site

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders
Confirm payments and send receipts
Improve menu recommendations and service experience
Respond to customer support queries
Send updates, offers, or important notifications (optional)
Maintain website performance and security

We never sell or rent your information to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies to:

Improve user experience
Remember your preferences
Track website performance

You can disable cookies in your browser settings, but certain site functions may not work properly.

4. Sharing Your Information

We only share your information with trusted third parties when necessary:

Payment processors to complete transactions
Delivery partners to deliver your food
Analytics tools to understand website performance

Each partner is required to protect your data and not use it for any unrelated purpose.

5. Data Security

We take data protection seriously.
Your information is protected using industry-standard security measures to prevent unauthorized access, modification, or disclosure.

However, no method of online transmission is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights & Choices

You can request the following at any time:

Access to your personal information
Correction of inaccurate details
Deletion of your account or data (where legally permitted)
Opt-out from marketing communications

To make a request, contact us using the details below.

7. Data Retention

We retain your data only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Improve customer experience

Once no longer needed, data is securely deleted.

8. Links to Third-Party Websites

Our website may include links to external services or delivery partners.
We are not responsible for their privacy practices, so we recommend reviewing their policies as well.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.
Updates take effect as soon as they are posted on our website.

10. Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us: