Last Updated: October 2025

Welcome to The Food Master!
By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing any orders or using our services.

1. General Information

This website is operated by The Food Master.
Throughout the site, the terms “we,” “us,” and “our” refer to The Food Master.
By visiting our site and/or ordering from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the website following any changes means you accept those updates.

2. Ordering Online

• Orders can be placed through our official website or via third-party delivery platforms we are partnered with.

• Please ensure all order details (items, quantity, address, contact info) are correct before confirming payment.

• Once an order is confirmed, it cannot be modified or canceled.

• In the rare event that we cannot fulfill your order, we will contact you to arrange a replacement or refund.

3. Prices and Payment

• All prices listed on our website are in GBP (£) and include VAT unless stated otherwise.

• We reserve the right to change prices or withdraw menu items at any time without prior notice.

• Payments must be made at the time of ordering, using the available secure payment methods on our site.

4. Collection & Delivery

• Click & Collect: Orders must be collected from your chosen location within the time slot provided.

• Delivery (if applicable): Delivery times may vary depending on location and demand.

• We do our best to deliver within the estimated time, but delays may occur due to traffic, weather, or high order volume.

5. Allergies & Dietary Information

We take food allergies seriously. Please notify us of any allergies or dietary restrictions before placing your order.
While we make every effort to prevent cross-contamination, we cannot guarantee our dishes are completely allergen-free.

6. Refunds & Cancellations

• Refunds are only issued for incorrect or missing items, or if we are unable to fulfill your order.

• If there’s an issue with your food, please contact the store within 24 hours of receiving your order.

• Refunds will be processed to the original payment method within a reasonable timeframe.

7. Promotions & Special Offers

Occasionally, we may offer special discounts, coupon codes, or promotions.
Each offer is subject to its own terms and may expire or be withdrawn at any time without notice.

8. Intellectual Property

All content on this website, including logos, images, text, and design, is the property of The Food Master and is protected by copyright laws.
You may not reproduce, distribute, or use any content from this site without written permission from us.

9. Limitation of Liability

The Food Master shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.
We make every effort to ensure information on our site is accurate, but we cannot guarantee all details are error-free at all times.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these terms will be subject to the exclusive jurisdiction of the UK courts.

11. Contact Us

For any questions about these Terms & Conditions, please contact us:

The Food Master
📍 31-33 Town Street, Armley, LS12 1UX
📍 362 Kirkstall Rd, Burley, Leeds, LS4 2HQ
📧 info@thefoodmaster.co.uk